T1/E1 interface cards

The Vicidial Group offers high quality Sangoma T1/E1 interface cards which allow Vicidial to connect to channel banks as well as TDM phone lines.

VoiceTime USB timing modules

VICIdial requires a highly accurate timing source to keep everything in sync. Normally this timing is provided by a T1/E1 interface card, but in VoIP applications this is usually left out. To get around this VICIdial used to have to rely on the motherboards real time clock which is not very accurate under higher loads. This is no longer the case thanks to Sangoma's VoiceTime USB module. This device is a physical timing source that is attached through a USB port on the server.

Channel Banks

Channel banks allow you to connect regular analog telephones up to VICIdial through a T1 port. Channel banks are very reliable. Couple this with the ability to use inexpensive phones that you can source locally, and channel banks offer the lowest, long term price for connecting your agents. This is especially true in environments where the agents tend to be more destructive to their equipment.

For more information and pricing details on the various accessories we offer please contact us.