Open Source Project

VICIdial is an enterprise class, open source, call center suite in use by many large call centers around the world. It has over eight hundred registered installations, and the official release of VICIdial have been downloaded over twenty one thousand times in the last year alone.

VICIdial has a full featured predictive dialer. It can also function as an ACD for inbound calls, or closer calls coming from VICIdial outbound fronters. It is capable of inbound, outbound, and blended call handling. VICIdial even allows you to have agents logged in from remote locations.

For more information about the VICIdial Project please visit the open source project page, the forums, or the wiki. If you think you have found a bug with VICIdial, or you have a feature request, submit it to our tracker.