Third Party Add-Ons

VICIdial integrates with several third-party add-on solutions that give VICIdial additional features and functionality:

– VICIhost Agent Audio Soundboard
– VICIhost High-Level Data Encryption
– VICIhost CRM Integrations
– VICIphone Open-Source WebRTC phone
– WordPress “call me” Plugin
– DNC.com DNC Management and Cellphone Filtering in the U.S.A.
– QueueMetrics Reporting Suite
– Cepstral Text-to-Speech
– Orecx Oreka Call and Agent Screen Recording
– KHOMP Answering Machine Detection
– RankMiner Predictive Voice Analytics (no longer available)
– Sangoma Lyra(CPA/CPD/Netborder) Call Progress Analysis (no longer available)