- VICIdial Declared One of the Most Promising Contact Center Technologies in 2016 by CIO Review Magazine
- VICIdial partners with RankMiner and its “Customer Insight” & “Agent Insight” products to increase Call Center effectiveness.
- AMFELTEC Corporation Announces Completion of its Line of System Timers
- VICIdial Wins Big With Sangoma Call Progress Analyzer
- NetBorder Call Progress Analysis Engine Integrates with VICIdial So Agents Can Spend More Time with Paying Customers