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The Vicidial Group:

The Vicidial Group was founded in 2007 to provide an array of professional products and services to the rapidly growing national and international Vicidial user community. The Vicidial Group began offering its VICIhost hosted call center service that same year.

The original creator and primary developer of VICIdial, Matt Florell, started the Vicidial Group along with several other VICIdial consultants who had all been operating independently.


Come and see us at the following events –


For information on our licenses and our trademark policy, click here.


Awards we’ve won:

CIO Review most promising call center technology providers for 2016 – CIO Review magazine, Most promising contact center technology providers for 2016
inc500 – Inc. magazine Inc 500 | 5000, For 2013 rank #1417
award_itexpo2011 – Internet Telephony East 2011, “Best of Show” Call Center
award_voipgermany2008 – VO.IP Germany 2008, 2nd place for Call Center Applications
award_sourceforge2006 – Sourceforge.net 2006 “Project of the Year” VOIP Projects